Last Updated: March 21, 2025 At Qahwa.ai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our web application ("Service") to create and interact with AI characters. By using Qahwa.ai, you agree to the terms outlined in this policy. 1. Information We Collect We may collect the following types of information when you use our Service: Personal Information: Information you provide when creating an account, such as your email address, username, or optional profile details. Payment information (processed via third-party providers) if you subscribe to premium features. Usage Data: Information about how you interact with the Service, including the AI characters you create, your conversations with them, and features you use. Technical data like your IP address, browser type, device information, and log data collected automatically when you access the Service. Content You Create: Text, preferences, or other inputs you provide to design and communicate with AI characters. 2. How We Use Your Information We use your information to: Provide and improve the Service, such as generating AI characters and enabling your interactions with them. Personalize your experience by tailoring AI responses or suggesting features based on your usage. Process payments and manage your account. Communicate with you, including sending updates, support responses, or promotional offers (you can opt out of marketing emails). Monitor and analyze usage to enhance performance, fix bugs, and develop new features. Ensure the security of our Service and comply with legal obligations. 3. How We Share Your Information We do not sell your personal information. We may share your data in the following cases: With Service Providers: Third-party vendors (e.g., hosting, payment processors, analytics) help us operate the Service, bound by confidentiality agreements. For Legal Reasons: If required by law, such as responding to a subpoena or protecting our rights, safety, or property. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, with notice to you where possible. 4. Cookies and Tracking Technologies We use cookies and similar technologies to: Keep you logged in and remember your preferences. Analyze how users interact with the Service. Deliver a seamless experience across sessions. You can manage cookie preferences through your browser settings, though disabling them may affect functionality. 5. Data Security We implement reasonable measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse. However, no online service is 100% secure, and we cannot guarantee absolute security. 6. Your Choices and Rights You have control over your data: Account Management: Update or delete your account via the Service’s settings. Opt-Out: Unsubscribe from marketing emails using the link in those messages. Access and Correction: Request access to or correction of your personal data by contacting us (see below). Depending on your location, you may have additional rights (e.g., under GDPR or CCPA), such as data deletion or portability. Contact us to exercise these rights. 7. Data Retention We keep your personal information only as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes—typically until your account is deleted, plus a reasonable period for backups or compliance. Usage data may be retained longer in anonymized form for analytics. 8. Children’s Privacy Qahwa.ai is not intended for users under 13. We do not knowingly collect data from children under 13. If we learn such data has been collected, we will delete it promptly. Contact us if you believe a child has provided us with personal information. 9. Third-Party Links The Service may link to external sites (e.g., social media). We are not responsible for their privacy practices. Review their policies before sharing information. 10. Changes to This Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant updates via email or a notice in the Service. Your continued use after changes implies acceptance of the revised policy. 11. Contact Us If you have questions, concerns, or requests about this Privacy Policy or your data, reach out to us at: Email: [email protected] Qahwa.ai Support Team, Amman, Jordan Thank you for trusting Qahwa.ai with your creativity and conversations!
